Seems like a cruise line has finally listened to cruisers complaints. Princess Cruise Line has updated its disembarkation process to allow a more efficient and streamlined process. Moving away from instructing passengers to listen to announcements for their luggage tag color to be called, Princess is now assigning a time and place to assemble on the final morning. Passengers are then escorted to the gangway by a staff member, eliminating the guesswork as to the actual time passengers will disembark.
Passengers now receive a letter the day before the end of the cruise that outlines their designated time to meet in an assigned public room, depending on their return air arrangements. This allows them to sleep in a little longer and enjoy a more relaxed breakfast. The program is being rolled out fleetwide and has received some great feedback already.
Hint for the rest of the industry: Jump on the bandwagon!
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